HER

Passenger Services

Everything for a comfortable and stress-free airport experience

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Free Wi-Fi

High-speed Wi-Fi throughout all terminals. Connect via the HER-WiFi network — unlimited and free for all passengers.

VIP & Business Lounges

Airside lounges including the SKYserv / Sky Express Executive Lounge and the Goldair "Evropi VIP" lounge. Complimentary refreshments, Wi-Fi and comfortable seating — access via business class, Priority Pass or pay-at-door.

Fast Track

Priority security screening and passport control. Available for business class passengers, frequent flyers, and purchasable at check-in.

Luggage Storage

Secure left-luggage service near the terminal. Store bags by the hour or day at published daily rates.

Lost & Found

Report or search for lost items at the Lost & Found desk in the arrivals hall, or via our online form.

Special Assistance

Wheelchair service, visual/hearing impairment assistance, and dedicated PRM facilities. Pre-book 48 hours in advance.

Family Services

Baby care rooms, children's play areas, family priority lanes at security, and stroller rental service.

Showers & Rest

Quiet rest areas and seating throughout the terminal. Showers are available inside the airside lounge.

Currency Exchange

Exchange offices in the terminal with competitive rates. ATMs accepting international cards available 24/7.

Prayer Rooms

A quiet, multi-faith prayer and reflection room is available in the terminal.

Medical Centre

First-aid and medical support with qualified staff, located in the main terminal. Pharmacy nearby.

Tourist Information

City tours, hotel booking, and local transport info. Multilingual staff available at desks in the arrivals hall.

Currency converter

Quick EUR conversion for travellers (indicative rates).

Result
108 USD

Frequently asked questions

Yes, complimentary high-speed Wi-Fi is available throughout all terminals with no time limit.

Book your transfer

Need a ride from Heraklion Airport?

Pre-book a private transfer with GetTransfer — fixed price, door-to-door, English-speaking driver.